The Rendezvous
This is the September 2008 newsletter of the Bridgerland Meadows Homeowners Association. This blog contains the same information as the printed newsletter and allows the opportunity to make comments about any of the issues in this month’s newsletter or to view previous editions of the newsletter. This is not an official form of communication with the HOA Management. It is provided to increase community awareness, involvement, and communication. Please keep comments respectful and use appropriate language.
September 22, 2008
Technology Update
Interim Period: The builders/developers of Bridgerland Meadows feel deeply responsible for the lack of response we were able to get from Conexus and later Quadra Media. The service has not been what was envisioned and what we had hoped it would be. As you know, we had to take over the collection operations in August as Quadra Media no longer exists. We understand we definitely have challenges, especially with the internet. If you are not happy, we are not happy. Therefore, as of October 1, 2008, we will not charge you for internet services and will not charge you until it is providing each customer at least 1.5 MB.
Identified Problem: We have determined that we have sufficiently large enough bandwidth to provide all customers with at least 1.5MB of internet service. We test the incoming bandwidth at the "head end" periodically and have verified the incoming bandwidth. After review of our accounts, we have found a handful of residents are downloading illegal and legal movies and music. These activities rob the bandwidth and cause the whole system to be slow. Up to now monitoring the activity at the "head end" was Quadra's responsibility. We can now do that. We are purchasing equipment that will limit or restrict the amount of bandwidth an individual user will get, thereby protecting the remaining users.
Going Forward: Because of our current dismal track record and not being able to procure the technology services we all desire, we will not be charging you for the internet until we have reliable service. Your October technology bill will reflect the lesser charge. Thank you for your patience. We are still waiting for the contract review from a large national company. We will move as quickly as we can once we receive a contract.
Interim Period: The builders/developers of Bridgerland Meadows feel deeply responsible for the lack of response we were able to get from Conexus and later Quadra Media. The service has not been what was envisioned and what we had hoped it would be. As you know, we had to take over the collection operations in August as Quadra Media no longer exists. We understand we definitely have challenges, especially with the internet. If you are not happy, we are not happy. Therefore, as of October 1, 2008, we will not charge you for internet services and will not charge you until it is providing each customer at least 1.5 MB.
Identified Problem: We have determined that we have sufficiently large enough bandwidth to provide all customers with at least 1.5MB of internet service. We test the incoming bandwidth at the "head end" periodically and have verified the incoming bandwidth. After review of our accounts, we have found a handful of residents are downloading illegal and legal movies and music. These activities rob the bandwidth and cause the whole system to be slow. Up to now monitoring the activity at the "head end" was Quadra's responsibility. We can now do that. We are purchasing equipment that will limit or restrict the amount of bandwidth an individual user will get, thereby protecting the remaining users.
Going Forward: Because of our current dismal track record and not being able to procure the technology services we all desire, we will not be charging you for the internet until we have reliable service. Your October technology bill will reflect the lesser charge. Thank you for your patience. We are still waiting for the contract review from a large national company. We will move as quickly as we can once we receive a contract.
Official Notices
We would prefer you park your extra cars in the guest parking stalls along 1530 North (near the mailboxes) you do not need a parking permit there. The streets are getting very congested. This will work until winter time, then we will need to address parking again.
Please address any comments, questions, or concerns to the HOA Management by contacting Sharon Andersen at (435) 755-7829 or at: sandersen@redeagledevelopment.com.
Landscaping
Mark and his crew have really been making our subdivision shine. The shrubs and plants have added great color to the development. Also, the cleanup of phase IV is progressing as is the park area in phase III. So thanks Mark, we appreciate your efforts. If you notice trees wilting or plants which look stressed, call Sharon and she will have Mark check them. Please be advised that cars have been driving over the South landscaping and curb which resulted in damage to the irrigation to the trees. Please do not drive on any landscaped areas.
Mark and his crew have really been making our subdivision shine. The shrubs and plants have added great color to the development. Also, the cleanup of phase IV is progressing as is the park area in phase III. So thanks Mark, we appreciate your efforts. If you notice trees wilting or plants which look stressed, call Sharon and she will have Mark check them. Please be advised that cars have been driving over the South landscaping and curb which resulted in damage to the irrigation to the trees. Please do not drive on any landscaped areas.
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