January 20, 2009

Technology Update

We finally believe we have sufficient information to make a formal announcement. We are working closely with COMCAST to finalize a contract and pave the way for them to come into the development!!! The delay has not been on our part. We have wanted them to come into the development since Quadra Media (First Line Security) filed for bankruptcy last year. Comcast is a very large company and decisions are made at their regional and national offices, not locally. Hence, things move very slowly. But, we are very close now. Their regional administrator in charge of installations for developing capacity was here on January 8th to make final cost assessments to bring Comcast fiber lines to the development. They do not have service down 400 West that will support a development the size of ours and therefore need to install the support structure before they can come into our development. Added to the general problems in communicating with a large company, the recession has dictated to Comcast that any acquisition and expansion needs to be handled very carefully. All of this said, we are hopeful that we will have a formal agreement and that Comcast will be able to begin construction within the next few weeks. They need to construct transmission lines to bring service to the corner of 1530 North 400 West. It could take them as long as 90 days (we are hopeful it will be less) to complete their construction. Once service lines are in to the development, all will go very fast as our system was developed perfectly for a company like Comcast to simply connect to the infrastructure we already have in place and begin delivering service. The ball is in their court. We hope by this time next month, we will be able to report on significant progress on their part. We will do our best to keep you informed.

7 comments:

Anonymous said...

I am very happy to hear that it is with Comcast! I think you have made a very wise choice to use them as our provider.

Will they handle all the billing, packages, internet speeds etc? I think that would make it even better if I could just call Comcast to have my items adjusted.

Thanks for your hard work and I hope the changes take place very soon!

Anonymous said...

I would also like to know if they will be handling the billing process?

Anonymous said...

Yes, Comcast will handle everything. You will be able to have everything and anything that Comcast has available. They will handle the billing and well as the customer service.

Anonymous said...

I am very happy about that! Good choice! I think it will be well worth the wait!

Anonymous said...

Is there any update? Is the date still 30 days from Jan. 8?

Anonymous said...

Seems like the internet has fluctuated a lot the last few weeks. I have been getting anywhere from 1.5 MB to 300 k. Is there a reason for that? Seems like I see the 300 k a lot more often then the 1.5 MB.

Has Comcast started their buildout yet?

Anonymous said...

I don't know if anyone else is having this problem, but channels 30 and 32 don't work anymore, it's just a black screen.